New Zealand domestic check-in

For flights within New Zealand, Bag Drop closes 30 minutes prior to departure. 

If you're connecting to an international flight, or you need special assistance, or your child is travelling alone, check-in closes 60 minutes before departure.

We recommend dropping your bags off with plenty of time to get yourself through security and get to your gate.  

Fast Bag is a service available exclusively to Airpoints Elite, Gold, Elite Partner and Koru members. Pick up your checked bag right beside the aircraft on Air New Zealand regional flights.

It depends on how your travel was booked and whether or not you have transit points before your final destination. See more about checking in bags for connecting flights.

We may ask to see your drivers licence or passport, but we will also accept your Airpoints™ or Koru card, a major credit card with your name on it, birth certificate or a Community Services card. If you're travelling with someone else's children, you may need to provide proof of identification. 

Most airlines worldwide using the e-ticket (ticketless) travel system require a form of identification to be presented when customers check in. This is to ensure that the customer named in the booking is the same person who boards the aircraft.

If it's time to check in and you realise you have more baggage than you had planned for,  Prepaid Extra Bags are the way to go to avoid higher fees at the airport. Find your booking to add an extra bag now.

Get the answers to all your baggage questions, including how many you're allowed, what not to pack, oversized baggage and other important queries on our baggage page.